Privacy notice

Effective November 9, 2026

What we collect

When you send a form on this site, we receive what you type: practice name, city, your name, email address and, if you add it, a phone number. If you send an audit summary, we also receive the review count, the share of negative reviews and the top issues the audit found.

What we do not collect

The review audit runs in your browser. The review text you paste or upload stays on your device and is not sent to us. We do not collect patient records or health information, and you should not enter any. This site sets no cookies and runs no analytics or advertising trackers.

How we use it

Only to send the audit or fix plan you asked for and to follow up about it. We do not sell or share your information.

Where it is stored

Form submissions pass through Make.com, an automation service, and are saved to a Google Sheet in Marcen Health's Google account. We get an email notice for each new request.

Other services this site loads

If you use the AI option in the review audit, your browser downloads a code library from jsDelivr and a sentiment model from Hugging Face. Those services see your IP address, like any website you visit. They do not receive your review text.

Your choices

You can ask us what we hold about you, or ask us to delete it, by emailing [email protected] or calling (949) 997-7099. We act on requests within 30 days.